Overview
Before you can connect Atlas to OneUp, you'll need to generate an API Key in Atlas.
đ You'll need an Atlas account with permission to manage integrations.
Creating an API Key
In Atlas, head to Settings.
Select Integrations.
Select API Keys.
Create a new API Key, enter a name (e.g. OneUp integration) and select Create Key.
Copy the API Key provided.
Once you have your API Key:
If you're onboarding with an Implementation Engineer, send them your API Key and they'll complete the setup for you.
If you're using our self-serve setup flow, return to OneUp and enter the details when prompted.
If you're reconnecting an existing integration, follow the steps below.
Reconnecting Atlas
In OneUp, click the Settings icon next to your profile picture and select Platform Settings.
Select Integrations in the left-hand menu.
Find Atlas and click the đ icon.
Enter your API Key.
Click Connect.
Check the connection
Once connected:
The integration status will show as Authenticated.
Data will begin syncing into OneUp.
Your users, activity and performance data will start appearing throughout the platform.
Troubleshooting â¨
I can't find where to generate an API Key
Check that you're using an account with permission to manage integrations in Atlas (Settings â Integrations â API Keys).
If you're unable to locate this, contact your Atlas administrator.
My connection failed
Double-check that you've copied the entire API Key and that no extra spaces have been included when pasting it into OneUp.
I've generated a new API Key
Reconnect the integration using the latest API Key. You can revoke old keys from the Atlas dashboard once the new one is confirmed working.
My data isn't appearing in OneUp
The initial sync can take some time to complete. If the integration shows as connected but no data has appeared after 24 hours, contact our Support team.